Our response to COVID-19

Last updated Monday 21 September 2020

Kia ora koutou

I’m sure you are as relieved as we are at Mary Potter Hospice to now be in alert level one. Everyone has played a part in this.  All our actions have helped to make things safe for patients, whānau and the community.

For Mary Potter Hospice, level one means:

  • We can open our doors again to people who come to visit patients or for meetings*
  • We will retain a single point of entry and exit in each of our bases, including the IPU
  • Contact tracing is very important, and we have QR codes and sign in forms at each base. Please keep track of where you’ve been and who you’ve seen to help contact tracing if needed
  • We can welcome back our volunteers. Arrangements are being made in a managed way
  • Our clinical staff can connect face-to-face with patients and their whānau
  • There is no limit on the number of customers in our shops, and they can use the changing rooms.  Please come and shop with us!
  • We can think about our Strawberry Festivals again

Moving to level one means more change, and some of this may take time. So please be patient with us. Most important, continue to be kind to yourselves and others, acknowledging that we’ve all had different experiences over the last several of months.

*If you have come from overseas in the last two weeks, or have any concerns about your health, please do not visit. Please call 04 801 0006.

Ngā mihi nui

Chief Executive