Terms & Conditions

Strawberry sundae pre-order Terms & Conditions (for Education Terms & Conditions please keep scrolling)
Pre-orders are for the Hospice Strawberry Festival in Midland Park on Wednesday 20 November 2019. Pre-orders are open until Tuesday 19 November, 5pm. We may close pre-orders early if we reach capacity. Minimum pre-order for pick up or free Wellington CBD delivery is five sundaes. Free delivery is only available in the Wellington CBD. Free Wellington delivery is offered in 15 minute intervals from 10am-3.30pm, there are limited deliveries available for each 15 minute interval. If your preferred delivery time is full, please select another delivery time. We will do our absolute best to deliver your order on time, however there may be external forces such as weather or traffic which may delay delivery. We do not issue refunds for pre-orders. Your credit card information is encrypted and Mary Potter Hospice will not hold this information. No third parties will have access to your delivery details or email address. For more information, read our privacy policy here.

Education Terms & Conditions
Refund Statement
If you wish to cancel from a workshop/course after payment has been received, a refund will be given, subject to a $50 administration fee, and providing notification is received 7 days before the workshop date. As workshop fees include catering and workshop materials, no refund will be available through non-attendance.

Frequently Asked Questions
Can I park in Mary Potter Hospice grounds?

No. Car parking onsite is very limited and only available for patients and their visitors. We suggest you either carpool, be dropped off, or use public transport.

If I register for a course and cannot attend what do I do?
Contact the Education Administrator

If I register for a course and do not turn up on the day, can I get refund?
No. If you have not notified us one week prior to the course/workshop date we do not give a refund.

How do I pay?
You can pay online by credit/debit card, or internet banking or cheque. If payment by internet banking or cheque, you will not be registered until the payment is received. Our education administrator will register you through the online portal once payment is received. Please note confirmation will be made only after payment prior to the course/workshop date

Refunds
If you have notified us at least 7 days prior to the course/workshop date that you cannot attend we will refund as above.
Contact the Education Administrator

Can I transfer my registration over to the same course but another date advertised?
No.

Can I transfer my registration over to another person if I am unable to attend?
Yes.

What are the bank account details for payment?
ANZ Kilbirnie: 010537-0020909-005. Thank you for your prompt payment.

What are the contact details for the Education Administrator?
Email address: education@marypotter.org.nz or +6443810152.

How do I opt out from Tuia “Education Today” and education opportunities with Mary Potter Hospice?
Please email education@marypotter.org.nz with “Unsubscribe” in the subject line, using your registered email account. No third parties will have access to this information. For more information about our privacy policy visit www.marypotter.org.nz/website-privacy-policy/

Reservation of our right to cancel
As our workshops are experiential and practice based, we require a minimum of 8 participants to make the training event viable.  We reserve the right to postpone, reschedule or cancel an event where there is less than 8 registrations received 10 days prior to the training event. Participants will be kept fully informed.