An Overwhelming Feeling of Gratitude: Meet Ben, a Mary Potter Hospice Volunteer

January 24th, 2025

For Ben, volunteering at Mary Potter Hospice isn’t a chore—it’s a privilege and a joy.

At just 18 years old, Ben serves as one of the Hospice’s volunteer meal servers, a role that sets him apart from many of his peers. Wise beyond his years, Ben’s outlook on life has been shaped by his parents’ work in New Zealand’s diplomatic services. Born in Switzerland, he has spent ten years of his life living in four different countries, experiences that have given him a wealth of knowledge and perspective.

“The best part about living abroad is connecting with new people and cultures,” Ben shares. “Trying new foods is always exciting too.” However, the journey hasn’t been without its challenges. “Leaving school friends and communities behind is tough, and adapting to new environments can be difficult. But it’s also fascinating and has given me a deep appreciation for being connected to a community.”

This appreciation is one of the reasons Ben loves volunteering at Mary Potter Hospice. “You’re part of a large, caring whānau, and everyone is so supportive,” he says. “The staff and other volunteers are super helpful.”

As the newest member of the Inpatient Unit meal service team, Ben cherishes the opportunity to interact with patients. “I love hearing their stories, cracking jokes, and making people laugh. Delivering meals of great food is truly a privilege,” he explains. “Sometimes, though, it’s hard—especially when there are patients younger than me. But seeing their gratitude makes it all worthwhile. That feeling of gratitude is immensely overwhelming”

Before volunteering, Ben had little knowledge of what a hospice does. Today, he’s passionate about changing people’s misconceptions. “Most people think a hospice is a dark, sad, and scary place, but it’s not,” he says. “It’s vibrant, light, and a fantastic place to volunteer. It’s an amazing way to connect with your local community and give back. I wish more people would just give it a go!”

Ben’s commitment to volunteering remains steadfast, even as he embarks on a new chapter of his life training to become a paramedic. He plans to continue his work with Mary Potter Hospice and encourages others to get involved.

“Volunteering here is a privilege,” he says. “If you’re too busy to volunteer, consider donating to one of the Hospice shops, or get involved in fundraising—every contribution helps keep patient carefree. I can’t imagine families or patients going without free Hospice care. That’s why I love to volunteer!”