Information for visitors

Last updated 7 September 2021

As of 11.59pm tonight, we will move to Alert Level 2. During COVID-19 Level 2 Mary Potter Hospice remains open and is supporting our patients with care and compassion.

Regarding visitors to the Inpatient Unit in Newtown, each patient can have the visitors they wish to have, but only a maximum of two at a time in order to maintain physical distancing. Children under 12 must not visit except by prior arrangement.

The main IPU entrance will be controlled to enable screening of visitors including taking their temperature. All visitors will be screened on admission to the Unit and will be encouraged to stay in the patient’s room. Visitors must wear a mask at all times.

Thank you for your understanding.

Please call us for more information on 04 801 0006 (24 hours).

Mary Potter Hospice has an active pandemic plan which is constantly updated. For more COVID-19 health advice and information, contact the Healthline team (for free) on 0800 358 5453 or visit the Ministry of Health’s website:

For information and resources specifically for Māori about the COVID-19 pandemic, please visit: